Corrections Policy
We work hard to get every fact, price, and product detail right. But with dozens of products and constantly changing formulas, mistakes happen. When they do, we fix them fast and we do it out in the open.
Our Commitment to Accuracy
Our recommendations only matter if you can trust them. That means when we get something wrong — a price, a CFU count, a strain name, a product feature — we correct it quickly and clearly. We never quietly edit an error and pretend it did not happen.
Types of Changes We Make
- Corrections: We got a fact wrong. We fix it and add a visible correction note with the date, so you can see what changed and when.
- Clarifications: The information was right but could be clearer. We improve the wording, sometimes with a brief note.
- Updates: The world changed — a product was reformulated, a price shifted, a new option launched. We refresh the guide and update the review date.
How to Report an Error
Spotted something off? We would genuinely appreciate you telling us. Email hello@bestcanineprobioticsguide.com with the subject line “Correction” and include:
- The link to the article or guide
- What looks wrong (a quote of the specific line helps)
- What you believe is correct — and where you saw it, if you have a source (a product page, a label photo, a receipt)
Anyone can report an error — readers, brands, vets, competitors. Every report gets the same fair look.
How We Show Corrections
Material corrections get a labeled note in the article — usually near the top — with the date and a short description of what changed. Small typo fixes may be made without a note. Updated guides show a fresh “last reviewed” date so you always know how current the information is.
How Fast We Respond
We aim to acknowledge every correction report within two business days. Straightforward factual fixes are usually resolved within five business days. If a report requires us to re-verify against a manufacturer or re-test a product, we will tell you it is taking longer and why.
Disagreements Are Not Always Errors
Sometimes a brand disagrees with our rating or a reader disagrees with our pick. That is fair — reviews involve judgment. We will not change a score just because someone is unhappy with it. But if a factual error is identified, we fix it no matter whose product it affects. Judgment stays; facts get corrected.
Contact
Correction reports: hello@bestcanineprobioticsguide.com (subject: “Correction”). General questions are welcome at the same address — see our Contact page for more ways to reach us.